Digital & Software Systems
Not every product problem is mechanical. I build the software and embedded side when a project needs it, vehicle bus communication, sensor systems, interfaces, and I work on the systems around products: configurators, product variant models, and the processes that move an order from customer to shop floor. My current role at SAP is on this side of the work.
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Peugeot iOn parked in a carport, the car ChargeMate reads over Bluetooth OBD-II
ChargeMate
Team of 2, wrote all software: OBD-II, threading and charge planning
EV charging planner reading live battery state over CAN bus
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Brewing pot installation glowing with coloured light and rising mist
Brew your own beer, a multisensory museum installation
Team of 6, original idea, first prototype and all the programming
Aesthetic experience design for the National Museum of Denmark
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Tacton configurator screen for selecting a mountain bike's gears and brakes, with live price and weight totals
Mountain bike configurator
Team of 6, process flows, class diagram, PVM engineering view
From manual quotation to a Tacton configure-to-order system
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Screens from the final GoGreen prototype laid out in sequence
GoGreen
Team of 6, first prototype UI, usability testing and the pitch
UX design and prototyping against measured targets
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Studio photo of the assembled Alfred prototype emerging from its enclosure, with a sensor-data laptop behind it
Alfred, an office companion for indoor climate
Team of 3, all CAD drawings and the mechanics
A mechatronic mouse that reacts to noise and air quality
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A wireflow diagram in Danish mapping the website's screens from the homepage through product configuration to checkout
A modular sorting bin and the service that sells it
Team of 6, ethnographic user research and the usability testing
Product and digital service designed together for 10 waste categories
Also in this area
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Portrait of Patrick Guldager Heen
About
I am Patrick Guldager Heen, a Product Development Engineer with an MSc in Design & Innovation from DTU. I work from the requirement to the tolerance scheme, and I test with the people who have to use the thing.